High Access Maintenance Ltd – Niel Bethell

High Access Maintenance Limited have been a nominated service provider to Propertyserve for over 18 months, we provide High Level Maintenance services, which range from 4 hour reactive response to large scale planned maintenance projects.

Propertyserve is driven by a sophisticated real time on-line portal, operating to KPI’s against prefixed response times, this system provides end user property owners and managers with confidence that requests will be dealt in a highly efficient and timely manner.

As Propertyserve’s preferred contractor for working at height we are in continual contact with their 24/7 helpdesk, and we see on a day-to-day basis that their platform delivers an excellent reactive maintenance solution, overcoming the challenges faced by property managers, property owners and building surveyors, in maintaining their commercial property assets.

We have formed an excellent relationship with Propertyserve and feedback from their management team and clients alike proves we are always available and will do everything we can to assist.